Information we collect
Fortuna Stoneworks LLC collects information you provide when you request a quote, ask a question, select products, contact our team or work with us on a project. This may include your name, phone number, email address, project address or ZIP code, project details, product selections, files you choose to provide and communications with our team.
How we use information
We use this information to:
- Respond to quote, product and service requests.
- Schedule and coordinate measurements, fabrication, delivery and installation.
- Provide project updates and customer support.
- Operate, secure and improve our website and business systems.
- Meet legal, accounting and safety obligations.
Text messaging and mobile information
If you separately opt in, Fortuna Stoneworks may send automated conversational and transactional text messages about your quote or project, including appointment reminders, order, installation and delivery updates, and customer-care replies. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is optional and is not a condition of purchase. Review our Messaging Terms for additional details.
We do not sell or share mobile phone numbers, text-message opt-in data or consent with third parties or affiliates for their marketing or promotional purposes. We may provide this information to service providers that help us deliver messages and operate our customer systems, solely as needed to provide those services on our behalf.
When we share information
We may share information with service providers that support our website, communications, customer management, scheduling, payment, fabrication or installation operations. We may also disclose information when required by law, to protect customers or our business, or as part of a business transaction. Service providers are permitted to use information only to perform services for us.
Retention and security
We keep information only as long as reasonably necessary for the purposes described above and use reasonable administrative, technical and physical safeguards. No method of storage or transmission can be guaranteed completely secure.
Your choices
You may ask to review, correct or delete information we hold about you, subject to legal and operational requirements. You may opt out of text messages at any time by replying STOP. For help, reply HELP, call 423-933-3406 or email info@fortunastoneworks.com.
Contact us
Fortuna Stoneworks LLC
155 Hunt Drive
Rossville, GA 30741
423-933-3406
info@fortunastoneworks.com